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Anti-Harassment Training
For: Sea Pines Resort
Date: 2019
Solutions: 4-module (12 lesson) 504-compliant self-paced training that is accessible on mobile devices and desktops.
Demonstrated Skills: Articulate Storyline, Vyond, Adult Learning Theories
THE CHALLENGE
High turnover rate of roughly 800 seasonal employees in addition to the existing full-time staff
Difficulty scheduling in-person training for staff
Limited computers on-site for staff
Inconsistent quality of training from session to session
Harassment claims have been made of more males than females on staff.
THE SOLUTION
Mobile friendly on-line learning module imported into their learning management system
Male narrators have the optimum impact with regards to harassment training according to a study published by Cambridge University.
Learner objectives were identified in collaboration with the client in a question and answer format.
All lessons begin with a scenario-based example introducing the lesson objective as a realistic scenarios that may occur at the resort.
All lessons conclude with one to two quiz questions assessing the learners retention of the objective.
THE RESULTS
Created 16 microlessons within this module that was consumed by 800 employees, both seasonal and permanent staff, resulting in an improved work culture and fewer HR complaints regarding harassment.
With a personal login for the learning management system, employees are able to complete this training on computers at work or their own mobile devices.
Consistent quality of training is implemented across all departments of the resort.
New staff is able to begin their training immediately without concern for scheduling conflicts.
WHAT THE FINAL PRODUCT LOOKS LIKE
Tools used: Articulate Storyline, Vyond Video Animation
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